RU EN
ABOUT US FURNITURE LIGHTING CONTACTS SERVICE

Exclusive furniture & light

One of the important components of the work of our company is that the goods sold are certified and provided with a manufacturer's warranty.

To carry out warranty service, you need:

correctly and without corrections completed warranty card, which must indicate:

model, serial number of the product, date of sale, stamp of the trading organization;

proof of purchase;

complete set of goods.

We also draw your attention to the fact that upon receipt and payment of the order, the buyer, in the presence of the courier of the delivery service, is obliged to check the completeness and appearance of the product for the absence of physical defects (scratches, cracks, chips, etc.) and the completeness of the package. After the departure of the courier, claims on these issues are not accepted.

In the case of purchasing discount furniture (at a discount) or an exhibition sample (purchased from the store), claims for quality and appearance are not accepted.

The warranty does not cover products:

  • with mechanical damage
  • with deficiencies resulting from inappropriate (incorrect) use, as well as during operation in damp rooms
  • after repair outside service centers
  • custom-made
  • for which pickup, lifting, skidding and assembly by the buyer.
  • You can find a detailed description of the terms of the warranty in the documentation for the purchased product.